SHIPPING
U.S. Shipping & Handling

Amount	          Standard       Priority or UPS
of Order:          5-15 days	    3-5 days
              
Up to $15.00         4.00	     6.00

15.01 to 30.00       4.00	     7.50

30.01 - 50.00        5.00	    10.00 

Over 50.00            10%             20%

If Standard Mailing charge is sufficient, certain light weight items such as reports will be shipped by First Class Mail. If the weight of an item or items exceeds the amount required by Priority or UPS shipping, the shipments will be made via Special Standard Mail.

UPS Air Shipments (Next Day or Second Day Delivery), please call for quotation.

All orders are shipped within 24 hours.

Surface: 10-20 days Eastern Provinces; 15-30 days Western Provinces.
$5.00 minimum or 20% for orders over $25.00

Airmail: 3-7 days Eastern Provinces; 7-10 days Western Provinces.
$6.00 minimum or 30% for orders over $20.00.

Payments may be made by Visa, MasterCard, International Money Order or Bank Check and must be issued in U.S. funds and drawn on a U.S. bank or U.S. branch of a Canadian bank.

Surface: Delivery to most European countries, 3-4 weeks. Other areas, especially South America, Africa and Far East rarely take less than 3-4 months and sometimes take up to 7-8 months. We strongly recommend that you do not use surface shipments. We cannot be responsible for lost overseas surface shipments.
$5.00 minimum or 30% for orders over $17.00.

Airmail: Delivery to most countries can be expected in approximately 7-20 days.
$6.00 minimum or 80% of the value of the order, whichever is higher.

Payments may be made by Visa, MasterCard, Postal or International Money Order or Bank Check and must be issued in U.S. funds and drawn on a U.S. bank or U.S. branch of a foreign bank.

Shipping charges as shown may not be sufficient or may be too much due to the weight of an item, in which case an additional charge will be necessary, or a credit will be issued.

Payment with order, by check (personal or company), money order, cashier's check, or PayPal.

Michigan residents, please add 6% sales tax.

Customers may receive a full refund of the purchase price of the product less postage and handling for a period of up to 30 days. We suggest that our distributors offer their customers the same guarantee. There are no refunds on quantity purchases, imprinted products, reproduction rights, shareware, CD-Roms or mailing lists.

If you should need a new distributor package at any time while your distributorship is active, you may receive it for $20.00.

Regular business hours: Monday - Friday 9 a.m. to 5 p.m. eastern time.
Holiday Hours: Closed all major holidays

All products shown in our catalog are in ample supply in our warehouse. From time to time we may be temporarily out of a given product. In most cases a new supply will be on hand within a few days. Prices are subject to change without notice.

Occasionally a book may become unavailable because the publisher has decided not to re-print the item.